A near match puts the wrong code on a bill

Old accounts, a new product catalogue, and items that should be the same thing described slightly differently. The obvious job for fuzzy matching.

It was refused. Old descriptions never match the catalogue exactly, and in this system a product code goes onto a bill for a patient. A near match is a confident, plausible, wrong line item that nobody will ever look at again.

So items that cannot be matched exactly load as their own products, under a group marked unassigned. Surgical items that arrived with no code say “code pending”, on screen, in those words.

It looks unfinished. It is. That is what an honest gap looks like.